Member update

Membership Engagement Officer

by in Advert, Vacancies 12 January 2022

We are currently recruiting for a full-time Membership Engagement Officer to join our small team based in West London. 

The team is currently working on a hybrid model – we value the benefits of coming together in person as a team and we also work well together remotely.

The Membership Engagement Officer will work closely with our Membership Manager and with other colleagues across the organisation in order to ensure that our members receive a high level of service and to support the delivery of the activities that underpin our membership offering.

You will act as the first point of contact for members, so you have an excellent telephone manner and strong customer service skills. You will have experience in a membership role, or perhaps you have worked in an administrative or customer service role within a membership body or professional association. This is an exciting opportunity to get involved in the range of processes and activities in the membership life cycle and to support in documenting and streamlining our processes and procedures.

The successful applicant will also have a keen interest in acupuncture and a passion for promoting it as a valid healthcare choice. They will be able to work collaboratively as part of a small team providing an excellent service to our members.

We are open to job share working proposals, which should be included in your supporting statement.

Recruitment timetable

Closing date:                Monday 24 January 2022

Video interviews:         Wednesday 2 February and Thursday 3 February 2022

Application process

For further details about the BAcC and this role, please see the candidate pack. To apply for the role, please submit your CV and a supporting statement outlining how you meet the person specification to by 12pm on 24 January 2022.

Candidate Pack